Digital Experience Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeDigitalExperienceManager Full time $90,000 - $120,000

About Our Opportunity

Embark on a journey with us, where you'll play a pivotal role in crafting exceptional customer experiences.

What We Offer

- A comprehensive remuneration package including base salary and benefits
- The chance to collaborate with top talent across the nation, both within our organisation and beyond
- Flexible work-life balance policies that enable you to thrive
- Cutting-edge technology options, including Google Apps and Agile methodologies
- Exciting career prospects as our business continues to grow
- Collaboration with innovative teams to drive digital transformation

The Role

Join our team as the Digital Experience Manager - Leisure & Toys. This exciting opportunity brings our digital offer to life through managing and producing digital experiences that captivate and inspire customers.

Key Responsibilities

  • Develop and implement a best-in-class digital experience strategy that offers easy-to-navigate and engaging content for customers.
  • Continuously adapt and improve the customer's digital experience by reviewing site performance and customer feedback, identifying opportunities to increase sales and conversion rates at key customer touch points.
  • Partner with the wider Digital Team to understand their areas of focus and develop a digital experience approach that supports and delivers a fully holistic customer experience.
  • Collaborate with Commercial Teams and suppliers to provide advice on digital category strategies.
  • Lead and develop an agile and collaborative team focused on delivering exceptional customer experiences.

About You

- Previous experience in a Digital Content management role for a large multichannel retail business.
- Strong knowledge and experience in human-centred design and digital marketing (e.g., UX, SEO, copywriting).
- Proven ability to be a trusted business partner in a fast-paced environment.

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