Digital Transformation Leader

2 weeks ago

Sydney, New South Wales, Australia Qantas Full time
Company Overview

At Qantas, we represent Australia to the world with a unique spirit of mateship and a can-do attitude. We work hard to make sure we're always at our best.

About the Role

The Technology Delivery Manager is a senior leadership position responsible for delivering transformational programs of work across our technology and digital teams. This role requires experience in program management and delivery, with relevant qualifications such as Prince 2, Scrum Master, or Agile Project Management.

Salary and Benefits

We offer a competitive salary range of $180,000 - $220,000 per annum, plus benefits that extend well beyond travel.

  • We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
  • We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
  • We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
  • We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Job Description

This is a permanent role based at our Head Office in Mascot. As a Technology Delivery Manager, you will lead cross-functional technical teams, manage technology program execution, and ensure that program goals are met on time, within scope, and on budget.

You will collaborate with cross-functional program leads and multi-vendor technical squads to design and deliver end-to-end solutions that consider people, process, and technical readiness. The ideal candidate will build trust and nurture a collaborative culture, driving strategic focus, clear financial and project governance, risk management, and continuous improvement initiatives to achieve business value.

You'll have:

  • 12+ years of program management and delivery experience, with relevant qualifications, and a proven track record in delivering value, innovation, and growth through digital transformation initiatives.
  • Ability to develop and manage detailed program plans, oversee project activities/sprint lifecycles, and manage resource capacity plans to ensure program objectives are met.
  • Demonstrated experience in accurate budget and forecast management.
  • Comprehensive experience in Software Delivery Lifecycle and Digital/Technology transformation, and Technology Service Management.
  • Ability to identify and articulate program dependencies and interdependencies with a particular focus on critical path items.
  • Strong understanding of technical system resilience, cyber security & data privacy requirements, software development lifecycle, cloud technologies, and infrastructure management.
  • Ability to identify and manage risks, resolve issues, and develop contingency plans to ensure program success.
  • Exceptional communication and stakeholder management skills, both verbal and written, with the ability to present technical information to non-technical senior audiences.
  • Experience in influencing change management in complex matrixed organisations.
  • Experience in leading cross-functional agile teams.
  • Proficiency with project delivery software and productivity tools (e.g., Jira Workflow Management, Clarity PPM, Microsoft Project, Excel etc).

Why Choose Qantas?

We encourage creativity and passion, allowing you to dream big and deliver successfully. Our diverse team offers many opportunities for growth, both personally and professionally. Your development is a priority for us, with on-the-job training, coaching, and formal training opportunities available.

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