Principal Product Designer

4 weeks ago

City Of Monash, Australia Kmart Group Full time
About the Role

We are seeking a highly skilled Principal Product Designer to join our dynamic team at Kmart Group. As a key member of our product design team, you will be responsible for leading the design efforts across our digital platforms, including the Kmart and Target apps and websites.

Key Responsibilities
  • Lead and manage a team of designers, fostering a collaborative and innovative work environment.
  • Provide guidance and support to navigate challenges and deliver exceptional design solutions.
  • Drive end-to-end experiences, ensuring the creation of consistent and thoughtful customer experiences for Kmart and Target online shoppers.
  • Identify and improve customer journeys, working across functions to implement strategies that enhance the overall customer experience.
  • Support digital trade activities, collaborating with cross-functional teams to make necessary changes to the website and apps.
  • Innovate and experiment, leading the development and implementation of new capabilities to keep our digital products competitive and user-friendly.
  • Advocate for customer-centricity, promoting a customer-centric culture across the organization.
Requirements
  • Experience in a similar role, with a strong background in retail and customer-facing products or services.
  • Experience in digital design for e-commerce is highly regarded.
  • Exposure to end-to-end design processes, from research and discovery through to delivery and measurement.
  • Experience with human-centered design processes and methodologies.
  • Proven ability to work effectively in a high-activity environment with competing priorities and time pressures.
  • Strong interpersonal skills, including the ability to make effective presentations and communicate with influence.
  • Outstanding stakeholder management skills are essential.
What We Offer
  • Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
  • A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks.
  • A free One Pass membership offering free delivery across Kmart, Target & Catch on eligible products.
  • Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health.
  • Inclusive parental leave, a family room, and ongoing support offered through our partnership with Circle In.
  • A dynamic learning and support program.
  • Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor.

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