Claims Specialist

4 weeks ago

Sydney, New South Wales, Australia Gallagher Full time
Claims Consultant

We are seeking a skilled Claims Consultant to join our dynamic Liability Specialty team. As a Claims Consultant, you will work with the wider Long Tail team, managing Specialty Claims and engaging with internal and external stakeholders. This is a permanent full-time opportunity with a hybrid approach of working from home and in our Sydney CBD office or Parramatta office.

Key Responsibilities:
  • Manage a portfolio of liability and negligence claims end-to-end, from an Institutional Defendant perspective.
  • Provide claim support to agencies managing Specialty claims.
  • Interact with and provide instructions to Legal Panel Firms within required timeframes on pre-litigated and litigated matters.
  • Provide Agencies and other involved parties with updates in relation to litigated matters.
  • Attend claim review meetings when required.
  • Undertake pre-mediation preparation, assisting with strategy considerations and attending mediations as required.
  • Interpret public liability and professional indemnity policy wordings and apply them accurately.
  • Provide advice to insured clients on indemnity, liability, quantum, reserving, and settlement.
  • Liaise with various third-party providers, including solicitors, loss adjusters, and barristers.
  • Settle claims within client service instructions, company guidelines, and delegated authority.
About You:
  • You possess deep technical expertise in CTP, life insurance, or a minimum 2 years of workers' compensation experience, including liability assessment, calculation of damages, and litigation.
  • You have solid relationship management skills, with a minimum of 2 years of Claims experience in public liability and/or professional indemnity.
  • You are tertiary educated, and legally qualified is highly desirable.
  • You have the ability to read documents and translate information quickly.
  • You can work autonomously and have industry-specific ANZIIF qualifications (desirable).
  • You understand Claims Management processes and have solid exposure to complex and sensitive claims management for Institutional Defendants.
  • You have strong written and verbal communication skills.
What We Offer:
  • Flexible work arrangements, including working from home.
  • Paid Parental Leave.
  • Opportunities for ongoing education and development.
  • Service recognition awards.
  • Employee assistance program for yourself and immediate family members.
  • An excellent working environment, with a friendly, flexible, and supportive team.
  • Exciting career opportunities, as our company grows.

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