Claims Specialist

4 days ago


Sydney, New South Wales, Australia REO Group Full time
{"title": "Cyber Claims Specialist", "description": "Job Summary

We are seeking an experienced Cyber Claims Specialist to join our award-winning in-house claims team at REO Group. As a key member of our team, you will be responsible for managing end-to-end claims, working closely with our Incident Response team and Head of to track and record data mapping claims trends to provide to the leadership and underwriting teams.

Key Responsibilities
  • Manage a portfolio of claims, interpreting policy wordings and understanding coverage to manage client expectations.
  • Work alongside the Incident Response team to track and record data mapping claims trends.
  • Collaborate with the leadership and underwriting teams to provide insights and recommendations.
  • Develop and implement process improvements to enhance the claims service.
  • Manage records and administration duties in line with company policy and compliance guidelines.
Requirements
  • At least 3 years of experience in insurance claims, preferably cyber and/or commercial insurance product claims.
  • Proven experience in end-to-end claims management.
  • Ability to interpret policy wordings and understand coverage.
  • Excellent communication and interpersonal skills.
  • Proactive and service-oriented approach.
About Us

REO Group is a leading provider of tailored specialist cyber insurance products. Our award-winning claims team is dedicated to delivering exceptional service to our clients. We offer a supportive and collaborative environment, with opportunities for professional growth and development.

", "lang_code": "en"}
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