Rise to a Retail Career

1 week ago

Melbourne, Victoria, Australia beBeeCustomerExperience Full time $50,000 - $63,000
Customer Experience Specialist

Turn your retail passion into a rewarding career as a Customer Experience Specialist. Our comprehensive training program will help you grow professionally and personally.

The Role:
  • Greet and guide customers, assisting with their queries and managing bookings to ensure an exceptional shopping experience.
  • Support Optometrists during eye exams, learning about pre-testing phases and ensuring smooth appointments by communicating clearly under pressure.
  • Dispense glasses with tailored lens options, showcasing expertise in frame styling and recommending suitable frames for optimal comfort.
  • Champion customer satisfaction, ensuring customers leave feeling valued and satisfied.
Key Responsibilities:
  • Provide personalized service to customers from diverse backgrounds, building strong relationships through effective communication.
  • Work collaboratively with the team to maintain a high level of professionalism and put patients first at all times.
Benefits and Opportunities:
  • Pursue leadership roles, such as In-Store Trainer or Supervisor, with opportunities for growth and development.
  • Excel in fast-paced environments, utilizing initiative and problem-solving skills to deliver results.
  • Access exclusive discounts and shopping programs through our Perks App.

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