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Automotive Industry Customer Service Professional
1 month ago
We are seeking an experienced customer service specialist to join our team in Melbourne.
Our client, a global automotive organisation, offers a dynamic and passionate work environment with modern facilities.
As a key member of the team, you will be responsible for handling phone and email inquiries from customers, as well as engaging with them on social media platforms.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to multi-task in a fast-paced environment.
A strong focus on problem resolution and follow-up is essential for this role.
With free on-site parking and flexible working arrangements, we offer a great work-life balance.
You will also have access to professional development opportunities and be part of a team that values collaboration and innovation.
The successful candidate will have experience in customer service, preferably in the automotive industry, and possess strong administrative and database skills.
They will also be proficient in using social media platforms such as META, Facebook, and Google.
Salary will be negotiated based on experience and qualifications.
This full-time position involves working Monday to Friday, 8:30am-5pm.
Our company is committed to diversity and inclusion, and we welcome applications from Australian citizens or residents with full working rights.