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Strategic Process Improvement Expert
2 weeks ago
As a key contributor to our team, you will play a vital role in analyzing and interpreting data to identify trends, gaps, and opportunities for improvement across processes and controls.
Key Responsibilities- Document current-state (as-is) and future-state (to-be) processes for security operations, governance, and compliance workflows.
- Collaborate with stakeholders across Technology Security, IT, and business units to gather, validate, and prioritize business and technical requirements.
- Translate complex cybersecurity and technical concepts into clear, actionable business insights and process documentation.
- Support the development of dashboards, reports, and metrics to monitor transformation progress and security performance.
You will make an impact by:
- Facilitating workshops, interviews, and walkthroughs to elicit business needs and pain points.
- Working closely with architects, engineers, and project managers to align business needs with technical solutions.
- Assisting in the design and implementation of process improvements that enhance efficiency, compliance, and risk posture.
- Contribute to change impact assessments and support communication and training efforts related to new processes.
- Maintaining detailed documentation and version control of all process artifacts and analysis outputs.
- Proven experience in data analysis and visualization using tools such as Excel and Power BI.
- Proficiency in business process modeling using BPMN or similar standards (e.g., Visio).
- Familiarity with security tooling (e.g., SIEM, IAM, DLP, vulnerability management platforms) and how they integrate into business processes.
- 3–5 years of experience as a Business Analyst, ideally within cybersecurity, technology risk, or IT transformation projects.
Ideally, you will also have:
- Experience working in agile and hybrid project environments, with knowledge of Jira, Confluence, or similar tools.
- Strong analytical and critical thinking skills with the ability to translate data into actionable insights.
About Us
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