ICT Support Specialist

Job Title:We are seeking a skilled ICT Support Specialist to join our team.Key Responsibilities:Provide timely and effective support via phone, email, and service management tools.Log, categorize, prioritize, and track incidents and service requests in the ITSM system.Offer troubleshooting and resolution of common ICT issues, including user account and...

Job Title:ICT Hardware Support SpecialistThe role of ICT Hardware Support Specialist involves providing high-quality support for the preparation, imaging, deployment, and return of ICT hardware assets.Key Responsibilities include:Imaging and configuring new laptops, desktops, and high-spec devices for deploymentResolving ICT service requests and incidents...

Job Summary:The role of Senior ICT Support Specialist involves providing high-quality, personalized technical support to senior executives within the Attorney-General's Department (AGD). This position ensures seamless and professional IT experiences for VIP users, addressing technical issues promptly and contributing to ongoing service improvements.Key...

ICT Support SpecialistWe are seeking a highly motivated and customer-focused ICT Support Specialist to join our dynamic team.About the RoleThis role is the first point of contact for ICT support, ensuring seamless technology experiences for users. The successful candidate will work closely with internal and external stakeholders, resolving first-level...

Key Features:Troubleshooting common ICT issuesAbout the Role:We are seeking a skilled professional to act as the first point of contact for ICT support via phone, email, and service management tools.This is an exciting opportunity for someone who possesses strong communication skills, a customer-focused mindset, and a willingness to learn and grow within a...

To find out more about this vacancy, click on the 'Apply Now' button to the left of this advertisement.About the PositionThe role of Senior ICT Specialist is a senior, hands-on position within a government department responsible for delivering high-quality, discreet, and responsive support to the department's most senior stakeholders including SES,...

About the RoleThe ICT Procurement Specialist will lead and manage procurement processes, including ICT assets, systems integration providers, and services consulting. The successful candidate will have a strong understanding of government procurement legislation and organizational policies to conduct ICT vendor management.Key Responsibilities:Preparing and...

Project ICT Infrastructure SpecialistWe are seeking a highly skilled Project ICT Infrastructure Specialist to join our team in Canberra.This is an exciting opportunity for someone with expertise in managing ICT infrastructure, including procurement, dispatch, and secure storage of goods.Key Responsibilities:Develop and implement strategies to transfer...

Job OverviewThe ICT Documentation Specialist plays a pivotal role in supporting complex projects by crafting high-quality documentation.Develops and edits technical guides, manuals, and design specifications to ensure consistency and quality.Creates business process maps, user guides, and engineering documentation to facilitate project delivery.Maintains...

Job Title: Sovereign ICT Security ExpertAbout the Role:We are seeking a highly skilled and experienced Sovereign ICT Security Expert to provide specialist support services for our ICT client, including fixed deployed systems.The successful candidate will undertake ICT security assessments of classified systems in accordance with internal requirements.Key...