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Retail Performance Manager

2 months ago

Sydney, New South Wales, Australia Crossmark Full time
About the Role

We are seeking a highly motivated and experienced Retail Performance Manager to join our team at Crossmark Australia. As a key member of our field sales and marketing team, you will be responsible for ensuring that our retail clients meet the highest brand standards.

Key Responsibilities
  • Manage Retail Standards: Ensure that all retail sites meet the highest brand standards in terms of merchandising, marketing, and customer service.
  • Conduct Quality Audits: Complete quality and standard auditing and product compliance checks to ensure that all retail sites are meeting the required standards.
  • Monitor Site Compliance: Monitor site compliance with various regulations regarding safe working practices, food safety, and occupational health and safety.
  • Perform and Control the Audit Cycle: Perform and control the full audit cycle to ensure that all retail sites are meeting the required standards.
  • Identify New Sales and Marketing Opportunities: Provide active input into new sales and marketing opportunities to drive business growth.
  • Build Relationships: Establish and maintain effective relationships with internal and external stakeholders to drive business success.
About You

We are looking for a highly motivated and experienced individual who has a proven track record of success in fast-paced environments. You will have:

  • Experience in Retail or Fast Food Chains: Experience working in fast-paced environments like fast food chains or retail (McDonald's, KFC, Hungry Jack's will be highly regarded).
  • Knowledge of Loss Prevention or Retail Auditing: Knowledge of loss prevention or retail auditing is a bonus.
  • FMCG Experience: FMCG experience will be highly regarded.
  • Ability to Meet and Exceed KPIs: Demonstrated experience meeting and exceeding KPIs.
  • Excellent Communication Skills: Excellent communication skills; written and verbal.
  • Ability to Develop and Foster Relationships: Demonstrated ability to develop and foster relationships.
  • Ability to Travel: An ability to travel interstate or regional, including overnight stays.
  • Valid Australian Driver's Licence: A valid Australian driver's licence and vehicle.