Retail Sales and Customer Service Specialist

4 weeks ago


Brisbane, Queensland, Australia Telstra Full time

We are seeking a talented Retail Sales and Customer Service Specialist to join our team in Ipswich. As a key member of our sales floor, you will be responsible for providing an exceptional customer experience by offering tailored solutions to meet the needs of our customers.

About the Role

This is an exciting opportunity to work with a leading telecommunications provider, where you will have the chance to develop your skills and knowledge in a dynamic and fast-paced environment. You will be working closely with our customers to understand their needs and provide them with the best possible service, ensuring that they have a positive experience when interacting with our brand.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues promptly and professionally
  • Develop strong relationships with customers, understanding their needs and preferences to offer tailored solutions
  • Work collaboratively with colleagues to achieve sales targets and improve overall store performance
  • Stay up-to-date with product knowledge and promotions to ensure accurate information is provided to customers
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary: $70,000 - $80,000 per annum (dependent on experience)
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A fun and supportive work environment with a focus on teamwork and collaboration
  • A comprehensive benefits package, including access to exclusive discounts and offers

At Telstra, we value diversity and inclusion, and we are committed to creating a workplace culture that is welcoming and inclusive for all employees. We actively seek individuals from diverse backgrounds and perspectives to join our team, and we encourage applications from people who identify as LGBTQ+ or have a disability.



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