Customer Service and Sales Expert for Retail Success
2 weeks ago
Job Overview
Telstra is seeking a highly skilled Customer Service and Sales professional to join our team in Brisbane. As a key player in delivering exceptional customer experiences, you will thrive in a fast-paced retail environment, working closely with customers to understand their needs and provide tailored solutions.
About the Role
We are looking for an experienced sales professional who can effectively communicate with customers, identify their needs, and provide them with the best products and services to meet those needs. You will be responsible for maximising sales, achieving performance targets, and ensuring store presentation meets retail standards.
Duties and Responsibilities
- Provide quality customer service, responding to customer inquiries and resolving any issues that may arise
- Maximise sales by providing latest product and service information to customers
- Achieve sales and performance targets through effective communication and problem-solving skills
- Ensure store presentation is in line with retail shop standards, maintaining a clean and organised workspace
Skills and Qualifications
- Experience in a customer-facing role, preferably in retail or sales
- Proven track record of delivering great customer experiences and meeting sales targets
- Effective communication and problem-solving skills, with the ability to work independently and as part of a team
- Previous experience in a similar environment is highly advantageous
- The ability to speak fluently in Mandarin and Cantonese will be highly advantageous
Benefits and Career Growth
- Flexible working arrangements available, including casual, part-time, or full-time positions, dependent on individual needs
- Fantastic career growth prospects, with ongoing training and development opportunities
- In-store mentorship and support, helping you achieve your goals and reach new heights
- Variety of benefits, including corporate discounts and 30% off Telstra products and services
Salary and Remuneration
$45,000 - $60,000 per annum, depending on experience and qualifications
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