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Retail Consultant

1 month ago

Brisbane, Queensland, Australia Telstra Full time
Role Overview

We are seeking an experienced and customer-focused Retail Consultant to join our team in Ipswich. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.

The successful candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.

This is an exciting opportunity to join a dynamic and growing organization and contribute to our mission of building a connected future for all Australians.

About the Role

Job Summary

As a Retail Consultant, you will be responsible for:

  • Providing exceptional customer service and sales experiences to our customers
  • Building strong relationships with customers and colleagues
  • Driving sales growth and revenue through effective sales strategies and techniques
  • Continuously developing your knowledge and skills to stay up-to-date with the latest products and services

Key Responsibilities

Some of your key responsibilities will include:

  • Selling Telstra's products and services to customers
  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Participating in sales promotions and campaigns to drive sales growth
  • Working collaboratively with colleagues to achieve sales targets and objectives
About You

To be successful in this role, you will need:

  • A high level of customer service skills and experience
  • Excellent communication and interpersonal skills
  • A strong sales acumen and ability to meet or exceed sales targets
  • Ability to work effectively in a fast-paced and dynamic environment

We offer a competitive salary package, including a base salary of $65,000 per annum, plus commissions and bonuses based on performance. We also offer a range of benefits, including:

  • 30% discount on Telstra services
  • Continuous training and development opportunities
  • Flexible working arrangements
  • Opportunities for career advancement and professional growth