Financial Operations Coordinator

3 days ago


Sydney, New South Wales, Australia Bene Aged Care Full time

At Bene Aged Care, we are passionate about delivering exceptional care to over 2,500 older people across South Australia. Our team is looking for a skilled Financial Operations Coordinator to oversee the management of resident fees and financial operations while ensuring compliance with industry standards and regulations.

About the Role

This role will be responsible for managing and processing all resident fees, preparing exit entitlements for vacating residents, and completing various monthly reconciliations. The successful candidate will report directly to our Finance Manager and collaborate closely with our Admissions Team.

Key Responsibilities:
  • Prepare and manage all resident fees for Residential Care and Independent Living Units, addressing queries and following up on outstanding payments.
  • Manage all resident exit entitlements and ensure all correspondence meets legislated timeframes.
  • Develop and implement resident contracts (both respite and permanent) and related documentation for St Paul's Residential Care Facility.
  • Complete monthly Medicare reconciliations and reconciliations of various General Ledger accounts.
  • Provide backup support for the Residential Care Admissions Team.
  • Assist the Finance Manager and CFO with ad-hoc financial tasks.
Essential Skills and Competencies:
  • Strong understanding of the financial arrangements within the aged care sector.
  • Well-developed skills in Microsoft Office (Excel, Word, etc.).
  • Excellent customer service and communication skills to liaise effectively with residents, staff, and external stakeholders.
  • Strong organizational skills, with the ability to manage time and priorities effectively.
  • Team-oriented and respectful, with a collaborative approach to achieving shared goals.
  • Maintain a safe work environment by adhering to Bene's WHS policies.
  • Ensure all confidential information regarding Bene's operations, finances, residents, clients, and staff remains secure and confidential according to Bene's Privacy of Information Policy.
What We Offer:
  • A competitive salary ranging from $70,000 to $90,000 per annum based on experience.
  • Salary packaging benefits to maximize your take-home pay.
  • A supportive work culture in a dynamic and professional team.
  • Opportunities for professional growth and development.


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