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Domestic Violence Support Specialist
7 days ago
DVConnect Limited is a leading provider of evidence-based and trauma-informed services for individuals impacted by personal violent crime.
Our mission is to create pathways for a life free from violence and fear. We strive to achieve this through the provision of support, counselling, and education about options.
As a Domestic Violence Support Specialist with DVConnect, you will play a vital role in delivering our services to those in need.
Key Responsibilities:
- Support service users in crisis situations, providing them with immediate assistance and guidance.
- Collaborate with crisis intervention counsellors to ensure comprehensive support is provided.
- Maintain accurate records of client interactions, ensuring confidentiality and data integrity.
Required Skills and Qualifications
To be successful in this role, you will require:
- More than 2 years' experience in social and community services.
- Confident computer and telephone multitasking skills, with the ability to efficiently type case notes during calls.
- Excellent communication and problem-solving skills, with the capacity to handle high-stress situations effectively.
- Personal or professional understanding of domestic, family, and sexual violence.
Benefits
We offer a range of benefits to support your career development and wellbeing:
- Salary packaging options.
- EAP Brisbane access for mental health and wellbeing support.
- Ongoing training and professional development opportunities.
- A supportive team environment.
