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Help and Support Practitioner

7 days ago

Brisbane, Queensland, Australia Dvconnect Limited Full time
About Us
DVConnect Limited is a leading provider of support services for individuals impacted by domestic, family, and sexual violence. We are committed to creating a safe and inclusive environment where our clients feel valued and supported.

Job Description
We are seeking a highly skilled Response & Connection Practitioner to join our team. As a key member of our Sexual Violence Support Service, you will provide high-quality support to individuals who have been impacted by sexual violence and assault. Your primary responsibility will be to assist inbound callers by providing crisis counselling, information, risk assessment, and referral pathways to ongoing specialist counselling.

Key Responsibilities
* Provide crisis counselling and risk assessment to individuals impacted by sexual violence and assault
* Develop and implement effective referral pathways to specialist counselling services
* Collaborate with external stakeholders to facilitate smooth referrals and ensure continuity of care
* Maintain accurate records and case notes in accordance with organizational policies and procedures

Requirements
* Completed bachelor's degree in human services, social work, counselling, or psychology
* Minimum 2 years' experience in community and human services with a focus on trauma-informed practice
* Strong understanding of the effects, causes, and dynamics of domestic, family, and sexual violence
* Excellent communication and interpersonal skills, with the ability to build rapport with diverse client groups
* Ability to work independently and as part of a team to achieve organisational goals

Benefits
* Competitive hourly rate ($43-$46 AUD)
* Opportunities for professional development and career advancement
* Comprehensive training program to enhance your skills and knowledge in trauma-informed practice
* Collaborative and supportive team environment

How to Apply
If you are a passionate and dedicated individual who shares our commitment to supporting individuals impacted by domestic, family, and sexual violence, we encourage you to apply for this exciting opportunity.