Automation Specialist

5 days ago

Melbourne, Victoria, Australia Datacom Full time
About the Role

We are seeking a highly skilled Automation Specialist to join our team at Datacom. As an Automation Specialist, you will play a critical role in providing technical support and expertise to our customers, testing new solutions, responding to feedback, and actively participating in future technology road mapping.

Key Responsibilities
  • Provide Technical Support: Offer technical assistance and consultancy to customers as required.
  • Resolve Customer Issues: Resolve customer difficulties in a manner consistent with the company mission, values, and financial objectives.
  • Design and Develop New Products: Assist in the design and development of new products and tools necessary to make customer accounts comfortable and successful at selling products.
  • Participate in SRE Function: Participate in the development of SRE Function and capability.
  • Maintain and Improve Existing Implementations: Maintain and improve existing implementations.
  • Provide Technical/Product Knowledge: Provide technical/product knowledge for sales people, business, and support teams on customer accounts.
  • Foster a Positive Work Environment: Foster a positive, inclusive, and safe working environment with a 'Can do' attitude.
Requirements
  • DevOps Experience: Experience working with DevOps processes and pipeline automation/CI/CD type scenarios.
  • Containerized Application Management: Solid foundation in containerized application management, including concepts such as Docker Compose, bind volumes, and container networks.
  • Python Development Skills: Basic/Intermediate Python development skills, including the ability to construct basic applications/scripts using Python to perform a variety of tasks, such as automation, data/text manipulation.
  • Database Skills: Basic database skills, including the ability to articulate database concepts (tables, roles, queries).
  • ETL Concepts: Understanding of ETL concepts and ideally some experience working with ETL tools, such as AWS Glue or Azure Data Factory.
  • Ansible and AAP/AWX: Intermediate/advanced knowledge of Ansible and AAP/AWX, including the ability to use modules, collections, execution environments, instances, and develop and test playbooks focused on automating processes.
  • Internetworking Concepts: Basic understanding of internetworking concepts, including the ability to articulate simple concepts like OSI (ideally understand L4 Up) and Layer 7 networking.
  • Unix Administration Skills: Basic Unix administration skills, including the ability to use a shell to configure basic system settings, such as mounting filesystems, changing permissions, and file ownership.
Desirable Skills
  • Kubernetes Skills: Kubernetes skills and experience.
  • Internal Application Support: Experience in internal application support, including exposure to the code.
  • Elastic Tooling: Elastic tooling (Elasticsearch, Logstash, Kibana) skills.
  • LLM Exposure: LLM exposure or skills.
About Datacom

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have maintained a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks, including social events, chill-out spaces, remote working, flexi-hours, and professional development courses. You'll have the opportunity to learn, develop your career, connect, and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

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