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Automation Specialist

2 months ago

Melbourne, Victoria, Australia Datacom Full time
About the Role

We are seeking a highly skilled Automation Specialist to join our team at Datacom. As an Automation Specialist, you will play a critical role in providing technical support and expertise to our customers, testing new solutions, responding to feedback, and actively participating in future technology road mapping.

This is an exciting opportunity for a Technical Support Engineer looking to expand their knowledge and skillset or a DevOps expert looking to take their career to the next level. You will work closely with our Automation team to design, develop, test, and implement complex Automation solutions.

Key Responsibilities
  • Provide technical support and consultancy to customers, resolving issues and difficulties in a manner consistent with the company's mission, values, and financial objectives.
  • Assist in the design and development of new products and tools necessary to make customer accounts comfortable and successful at selling products.
  • Participate in the development of SRE Function and capability.
  • Maintain and improve existing implementations.
  • Provide technical/product knowledge for sales people, business, and support teams on customer accounts.
  • Foster a positive, inclusive, and safe working environment with a 'Can do' attitude.
Requirements
  • Experience working with DevOps processes and pipeline automation/CI/CD type scenarios.
  • Solid foundation in containerized application management, including concepts such as Docker Compose, bind volumes, and container networks.
  • Basic/Intermediate Python development skills, including the ability to construct basic applications/scripts using Python to perform a variety of tasks, such as Automation, data/text manipulation.
  • Basic database skills, including the ability to articulate database concepts (tables, roles, queries).
  • Understanding of ETL concepts and experience working with ETL tools, such as AWS Glue or Azure Data Factory.
  • Intermediate/advanced knowledge of Ansible and AAP/AWX, including the ability to use modules, collections, execution environments, instances, and develop and test playbooks focused on automating processes.
  • Basic understanding of internetworking concepts, including OSI and Layer 7 networking.
  • Basic Unix administration skills, including the ability to use a shell to configure basic system settings, such as mounting filesystems, changing permissions, and file ownership.
Desirable Skills
  • Kubernetes skills and experience.
  • Experience in internal application support, including exposure to the code.
  • Elastic tooling (Elasticsearch, Logstash, Kibana).
  • LLM exposure or skills.
About Datacom

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have maintained a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks, including social events, chill-out spaces, remote working, flexi-hours, and professional development courses. You'll have the opportunity to learn, develop your career, connect, and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.