Global Payroll Operations Specialist

7 days ago


Sydney, New South Wales, Australia Rippling Full time
About Rippling

Rippling is a leading provider of unified workforce platforms, offering a comprehensive suite of HR and IT solutions for businesses.

Our platform connects every business system to one source of truth for employee data, automating manual work and streamlining processes.

Job Summary

We are seeking an experienced Global Payroll Operations Specialist to join our team. This role will be responsible for developing and executing global payroll capabilities, with a focus on the Asia Pacific region.

Key Responsibilities
  • Assist with monthly payroll tax filings and payments throughout the APAC region
  • Execute routine audits on STP filings and superannuation payments for Australian customers
  • Manage monthly CPF filings and payments for Singapore customers
  • Assist with operational tasks in New Zealand such as payday filings
  • Conduct regular audits of payroll records, deductions, and tax withholdings across all APAC countries
  • Drive issue resolution and communication with various government agencies
  • Directly engage with customers and effectively resolve their issues
  • Work closely with Global Payroll Engineering and Product teams to ensure that natively built payroll software supports key payroll and tax compliance requirements
  • Oversee the management, communication, and documentation of operating procedures and policies
  • Help the organization scale and grow with the business, driving the APAC payroll strategy to streamline processes while ensuring consistency, accuracy, and best-in-class product
Requirements
  • Experience running payroll in the APAC region and familiarity with associated tax compliance requirements, specifically in Australia, New Zealand, and Singapore
  • Prior involvement with tax calculations, superannuation & CPF filings and payments, as well as tax notice resolution with ATO, IRD, and IRAS
  • Familiarity with APAC HR & Payroll law and policy
  • Minimum of 2+ years in global payroll tax and minimum of 3+ years in a client-facing role
  • Ability to manage and solve a queue of customer support tickets
  • Strong project management, communication, and organizational skills: high attention to detail with excellent work product, time management, and execution
  • Strong proficiency with Google Suite or Microsoft Office for data analysis and task organization; familiarity with Salesforce, JIRA, and Confluence a plus
  • Ability to overlap with U.S. hours (both Eastern and Pacific time zone - EST/PST, preferred)


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