High-Level Customer Support Professional
3 days ago
A highly sought-after role has become available in our organisation. As a Customer Support and Administration Officer you will play a vital part in delivering exceptional customer service to our valued members.
Job Description:- This exciting opportunity is ideal for an individual with strong communication skills and the ability to provide high-level support to customers.
You will be responsible for managing customer inquiries, resolving issues efficiently and maintaining accurate records. Additionally, you will have the opportunity to develop your skills in bank statement reconciliations, invoicing processes and data management.
About the Role:- Key Responsibilities:
- Customer Service:
- Responding to inbound calls from customers
- Actioning customer requests received through various channels
- Managing service request cases efficiently
- Handling returned mail
- Administrative Support:
- Performing bank statement reconciliations
- Managing invoicing processes
- Maintaining accurate data records
- Customer Service:
- Requirements:
- Candidate Requirements:
- Excellent communication skills
- Able to work in a fast-paced environment
- Strong attention to detail
- Candidate Requirements:
We offer a dynamic work environment, opportunities for professional growth and development, and a competitive remuneration package.
What We Offer:- Opportunity to work in a fast-paced environment
- Competitive remuneration package
- Professional growth and development opportunities
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