Repair Operations Manager

2 weeks ago


Melbourne, Victoria, Australia NTI Full time

Repair Operations Manager

At NTI, we're seeking a skilled Repair Operations Manager to join our team. As a key member of our Repair Management Team, you'll be responsible for managing the entire repair process from the accident scene to the final delivery of the vehicle.

Key Responsibilities:

  • Perform on-site assessments to validate accident descriptions and damage observed during assessment
  • Review and negotiate towing and recovery processes to ensure efficient and cost-effective solutions
  • Determine the correct repair process and parts identification to ensure high-quality repairs
  • Compose expert reports to claims in a timely manner to maintain excellent customer service
  • Manage relationships with repairers and contribute to the industry's growth and development

Requirements:

  • Minimum 5 years' experience in the mobile plant or heavy vehicle repair industry
  • Excellent communication and relationship-building skills
  • Relevant automotive trade qualifications

About NTI:

NTI is a market leader in the specialist insurance industry, boasting over 50 years' experience and backed by two of Australia's largest insurers. As a Best Employer of the Best People, we offer a range of benefits, including a commitment to your development and ongoing study, a competitive annual incentive program, and access to discounts on personal insurance products and retailers.



  • Melbourne, Victoria, Australia NTI Full time

    Repair Operations ManagerNTI is seeking a skilled Repair Operations Manager to join our team. As a key member of our Repair Management Team, you will be responsible for managing the entire repair process from the accident scene to the final delivery of the vehicle.Key Responsibilities:Perform on-site assessments to validate accident descriptions and damage...


  • Melbourne, Victoria, Australia NTI Full time

    Repair Manager Job DescriptionAt NTI, we're seeking a skilled and experienced Repair Manager to join our team. As a key member of our Repair Management Team, you'll be responsible for ensuring exceptional customer service throughout the entire repair process.Key Responsibilities:Conduct on-site assessments to validate accident descriptions and damage...


  • Melbourne, Victoria, Australia NTI Full time

    Repair Manager Job DescriptionAt NTI, we're seeking a skilled and experienced Repair Manager to join our team. As a key member of our Repair Management Team, you'll be responsible for overseeing the entire repair process, from accident scene to final delivery of the vehicle.Key Responsibilities:Conduct on-site assessments to determine the extent of...


  • Melbourne, Victoria, Australia NTI Full time

    Job SummaryWe are seeking a skilled and experienced Repair Manager to join our team at NTI. As a key member of our Repair Management Team, you will be responsible for managing the entire repair process from the accident scene to the final delivery of the vehicle.Key ResponsibilitiesPerform on-site assessments to validate accident descriptions and damage...

  • Repair Manager

    2 days ago


    Melbourne, Victoria, Australia NTI Full time

    About the RoleThe Repair Manager will oversee the entire repair process from the accident scene to the final delivery of the vehicle, ensuring exceptional customer service is delivered every step of the way.Key ResponsibilitiesPerform on-site assessments to determine the correct repair process and parts identification.Validate accident descriptions to damage...

  • Repair Manager

    7 days ago


    Melbourne, Victoria, Australia NTI Full time

    About This OpportunityWe are seeking a highly skilled and experienced Repair Manager to join our team at NTI.As a key member of our Repair Management Team, you will play a critical role in managing the entire repair process from the accident scene to final delivery of the vehicle, ensuring exceptional customer service is delivered every step of the way.Your...


  • Melbourne, Victoria, Australia Ingenico Group Full time

    Job Title: Repair Receiving OperatorIngenico Group is a leading provider of payment solutions, and we're seeking a skilled Repair Receiving Operator to join our team.About the Role:We're looking for a detail-oriented and organized individual to assist in the receipt, inspection, and repair of payment devices. As a Repair Receiving Operator, you will be...


  • Melbourne, Victoria, Australia Ingenico Group Full time

    Job Title: Repair Receiving OperatorIngenico Group is a leading provider of payment solutions, and we're seeking a skilled Repair Receiving Operator to join our team. As a key member of our Service Department, you will play a critical role in ensuring the smooth operation of our logistics and repair services.Key Responsibilities:Unpack and sort devices from...


  • Melbourne, Victoria, Australia Ingenico Group Full time

    Job Title: Repair Receiving OperatorIngenico, a global leader in the fintech market, is seeking a skilled Repair Receiving Operator to join its Service Department. As a key member of the team, you will play a crucial role in ensuring the smooth operation of our logistics and repair services.Key Responsibilities:Unpacking and sorting devices into tubs for...


  • Melbourne, Victoria, Australia Care Automotive Group Full time

    About CAReCARe is a pioneering force in the Collision and Accident Repair industry, revolutionizing the supply chain with innovative approaches to drivable repairs and delivering exceptional quality outcomes for customers.In partnership with leading global insurers, CARe boasts a robust business model and exciting expansion opportunities on the horizon.Our...


  • Melbourne, Victoria, Australia Ingenico Group Full time

    About the Role:Ingenico Group, a leading fintech company, is seeking a skilled professional to join our Service Department as a Repair Receiving Operator. This role is a critical part of our logistics and distribution operations, ensuring the smooth flow of goods and services to our customers.Key Responsibilities:Unpacking and sorting of pallets, devices,...


  • Melbourne, Victoria, Australia Ingenico Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Repair Receiving Operator. As a key member of our Service Department, you will play a critical role in ensuring the smooth operation of our warehouse and logistics processes.Key ResponsibilitiesUnpack and sort devices from pallets, preparing them for scanning...


  • Melbourne, Victoria, Australia Care Automotive Group Full time

    About the RoleThe Centre Manager will be responsible for driving site profitability, maintaining a safe working environment, and providing site leadership. They will determine the scope of work, estimate and quote repairs, and review damage and estimates throughout the repair process. Additionally, they will coordinate with the Parts department to ensure...


  • Melbourne, Victoria, Australia AMA GROUP AUSTRALIA Full time

    Role OverviewAs a seasoned leader within the Automotive Industry, we are seeking a dynamic individual to join our team as a Collision Repair Centre Manager. This is a fantastic opportunity to secure your future with a leading organisation in the collision repair industry.Key ResponsibilitiesOrganise and manage the production team to ensure efficient workflow...


  • Melbourne, Victoria, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About the RoleFisher & Paykel Customer Services Pty Ltd is committed to delivering exceptional customer experiences through our team of skilled professionals. We are currently seeking a highly skilled Appliance Repair Specialist to join our team in Eastern Suburbs of Melbourne and the Mornington Peninsula.Your Key Responsibilities:Repair and fully test the...

  • Wheel Repairer

    3 weeks ago


    Melbourne, Victoria, Australia Bridgestone Earthmover Tyres Pty Ltd Full time

    About the RoleWe are seeking a skilled Trades Assistant to join our team at Bridgestone Earthmover Tyres Pty Ltd. As a Trades Assistant, you will be trained to work as a Wheel Repairer, ensuring the proactive and prompt rectification of damage or wear and tear to the wheels of our customers.Key Responsibilities* Work to best practice and the service...


  • Melbourne, Victoria, Australia AMA GROUP AUSTRALIA Full time

    As a seasoned leader in the automotive industry, you will be responsible for driving our production teams to achieve exceptional results. We are seeking a highly motivated and experienced individual to join our team as a Collision Repair Centre Manager.Key responsibilities include:Organising and managing production workflows to ensure timely completion of...


  • Melbourne, Victoria, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About the RoleFisher & Paykel Customer Services Pty Ltd is a leading brand in the appliance industry, and we're seeking a skilled Appliance Service Technician to join our team. As a trusted and valued member of our team, you'll be responsible for delivering exceptional customer service and ensuring our customers' appliances are repaired to the highest...


  • Melbourne, Victoria, Australia AMA GROUP AUSTRALIA Full time

    Lead Our Collision Repair TeamWe're expanding rapidly and need a skilled leader to join our team. As a seasoned professional in the Automotive Industry, you'll drive results and motivate production teams.This is a fantastic opportunity to secure your future with a leading company in the collision repair industry.Key Responsibilities:Organize and manage...


  • Melbourne, Victoria, Australia AMA GROUP AUSTRALIA Full time

    As a seasoned leader in the Automotive Industry, you will drive our growth by prioritising, managing and motivating production teams. This is a fantastic opportunity to secure your future with a leading collision repair company.Key responsibilities:Organise team and workflow through production.Ensure quality repairs are completed to scope within time...