Operational Scalability Expert

2 weeks ago

Melbourne, Victoria, Australia beBeeDelivery Full time $80,000 - $120,000
Operations Scale Specialist

We're scaling rapidly and need operations that can keep up.

The Operations Scale Specialist will be responsible for designing, improving, and scaling our last-mile delivery service. This is not a 'keep the lights on' role — it's about building systems and processes that will work when we're twice the size in two years, without adding extra management layers. You'll manage logistics operations, warehouse operations, and inventory, but the biggest part of the role is problem solving and systems design: anticipating issues before they happen, creating scalable solutions, and making data-informed decisions that reduce costs and errors.

Key Responsibilities
  • Develop strategies to scale last mile delivery that you execute in multiple cities around Australia.
  • Optimise logistics workflows for scalability, efficiency, and cost control.
  • Manage, train, and support delivery drivers, holding them accountable to performance standards.
  • Plan and oversee warehouse and inventory to ensure demand is met without inefficiency.
  • Build and document processes that are repeatable, simple, and scalable.
  • Track and analyse operational data to inform improvements.
  • Step in to resolve operational issues, but focus on systemic fixes over quick patches.

About The Role

You thrive on problem solving, data analysis, and building systems that make operations run smoothly without constant oversight. You're motivated by designing workflows, using digital tools, and creating scalable processes that reduce errors and manual effort. You take pride in identifying inefficiencies, building practical solutions, and implementing systems that allow your role to run almost on auto-pilot. You enjoy structure, detail, and long-term thinking, and you're energized by making things simpler, faster, and more reliable so the business can scale with confidence and without unnecessary complexity.

What We Need From You
  • Experience in multi-stop home delivery logistics.
  • Strong problem solving, process design, and data analysis — not just firefighting.
  • Proficiency with digital tools (spreadsheets, order/inventory systems, automation).
  • Ability to improve team efficiency while maintaining a positive culture.
  • Experience in lean/small team, high-growth environments where scalability matters.
  • Willing to 'get your hands dirty' but focused on creating smarter systems.
  • E-commerce experience is a plus.
  • Business analytics experience in an operations environment.
  • Comfortable working in small teams and in warehouse environments.

Our Culture

Our Environmental Impact: We strive to bring the circular economy to every household in Australia through everyday actions. By working with us, you'll contribute to reducing waste and promoting sustainability.
Our Team Dynamics: We're a close-knit team who values respect, warmth, and open communication. We believe in fostering a positive and supportive environment where everyone feels valued and empowered.
Our Vision: We aim to make lives brighter by adding convenience and joy in small but meaningful ways. Our mission is to create a better world, one step at a time, by building innovative systems that benefit both people and the planet.

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