Building Scalable Solutions

1 week ago

Melbourne, Victoria, Australia beBeeTechnical Full time $180,000 - $230,000
About This Role

We're seeking an experienced Technical Duty Officer to join our team. As a Technical Duty Officer, you will play a critical role in driving streamlined decision-making and quick resolution during critical outages.

Responsibilities
  • Own the incident management process to drive rapid problem diagnosis, response, and service reliability.
  • Provide expert leadership to coordinate multiple teams and promote SRE principles within the Engineering Department.
  • Develop scalable process frameworks and observability strategies to ensure swift issue resolution.
  • Collaborate with product teams to analyze failures and integrate insights to improve service reliability, scalability, and operational efficiency.
Requirements
  • Prior career experience as a Site Reliability Engineer in an Operations or Engineering environment.
  • Hands-on experience troubleshooting AWS hosted services.
  • Coding experience (preferably Python) building tools, scripting, or automation.
  • Strong communication skills including the ability to translate technical issues/concepts into actionable plans.
The Ideal Candidate

You have a strong background in technical operations and a passion for driving process improvements. You excel in fast-paced environments and are comfortable leading cross-functional teams. If you're looking for a challenging role that allows you to make a real impact, we encourage you to apply.

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