Aged Care Rostering Specialist

4 days ago


Malvern East, Victoria, Australia mecwacare Full time
Company Overview

mecwacare is a not-for-profit organisation that provides home care services to individuals in need.

Salary Package

$65,000 - $80,000 per annum, plus generous salary packaging and meals card benefits.

Job Description

This is a fast-paced, phone-based role that is integral for rostering Direct Care Workers and nurses to provide aged care and nursing services in clients' homes and the community. The successful candidate will be responsible for juggling priorities including liaising with case managers, clients and field staff, as well as maintaining timely and accurate record keeping.

Required Skills and Qualifications

To be successful in this role, you will require:

  • Rostering and scheduling experience in an aged and disability service environment.
  • A proactive attitude and ability to multitask between phones, emails and rostering.
  • Demonstrated experience in a client-focused position with a commitment to providing superior customer service.
  • A logical mind with an ability to see the bigger picture - rostering is a puzzle waiting to be solved.
  • Strong administrative and organisational skills with a high level of attention to detail.
  • Strong IT skills including Microsoft Office suite.
  • Knowledge of Carelink +.
  • Knowledge of CHSP, HACC guidelines and My Aged Care Portal.
Benefits

We offer a range of benefits to our employees, including:

  • Training and development opportunities.
  • Not-for-profit salary packaging and meals card benefits.
  • Career progression opportunities.
  • Board scholarships and employee awards.
  • Employee assistance program.


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