Care Manager Director

7 days ago

Clayton South, Victoria, Australia Myhomecare Full time

MyHomecare Group Overview

We are the leading Home Care Package provider in Australia, dedicated to delivering exceptional care to older Australians. Our mission is to provide support for our clients to live independently at home, safely and happily.

About the Role

We are seeking a Senior Care Manager to lead a team of telehealth Home Care Package Care Managers in our Let's Get Care brand. The successful candidate will be responsible for ensuring that their team delivers exceptional customer service, supporting clients to live safely, well and independently at home while complying with the Aged Care Quality Standards.

Main Responsibilities:

  • Managing the performance, career pathway and skill development of your care management team to drive a quality experience for all clients whilst promoting efficiencies and the best use of resources.
  • Maintaining the quality of client service and care in line with the regulatory environment.
  • Promptly reporting and/or escalating issues and risks to the appropriate parties.
  • Assisting with evaluating and improving operational performance to drive optimal financial outcomes.
  • Optimising client budgets to ensure client assessed needs are met and risks are mitigated.
  • Approving client purchases in a timely manner and in line with regulatory obligations.

Requirements

  • Excellent leadership skills and a passion for guiding and mentoring.
  • Problem-solving abilities with the ability to think critically.
  • Strong interpersonal and verbal/written communication skills.
  • Ability to work at a fast pace with effective time management skills.
  • Experience in Aged Care, Community Home Care and existing knowledge of Home Care Packages (HCP) and Commonwealth Home Support Program (CHSP).

What We Offer

  • An estimated salary range of $80,000 - $120,000 per annum.
  • A hybrid working model with three days in the office and two days from home.
  • A range of employee benefits programs, including wellbeing, reward and recognition.
  • Annual performance development plans, career and succession planning.
  • Paid parental leave after six months of employment.
  • A new office with great facilities in M City, Clayton.

About Myhomecare

At Myhomecare, we have a rich 100-year history of delivering exceptional care to older Australians. Our team is passionate, creative and constantly striving to get better outcomes for our clients. If you are looking for a role where you can develop your career while truly helping people in your community, we encourage you to apply today.

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