
Strategic Operations Manager
6 days ago
" Drive operational excellence and provide critical insights to inform strategic decisions across the organisation.
We are seeking an experienced Strategic Operations Manager to lead our global Product Operations team, driving efficiency, innovation, and customer satisfaction.
Key Responsibilities:
- Lead a global team of Product Operations Managers, creating a culture of continuous improvement and data-driven decision-making.
- Provide clear direction and development opportunities to empower your team to proactively solve problems in a fast-paced, global organisation.
- Establish and maintain SLAs to provide world-class support for operational teams and clients.
- Manage the product feedback loop, leveraging insights to inform and optimise product strategy from launch through ongoing improvement.
Requirements:
- 7+ years of experience in financial services or a related technology discipline, with expertise in payments, cards, and treasury.
- Proven ability to build strong relationships and influence senior stakeholders across various departments.
- Hands-on experience with tools like the Atlassian suite (Jira, Confluence) and an understanding of how to leverage AI/ML applications to enhance operational efficiency.
- Strong analytical and problem-solving skills, with the ability to use data to drive strategic decisions and measure business impact.
- Strategic thinker with the ability to anticipate challenges and develop solutions, supported by excellent communication skills.
About the Role:
This is an exciting opportunity to join a dynamic team and contribute to the success of our organisation. If you are a results-driven leader with a passion for operational excellence, we encourage you to apply.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A collaborative and supportive work environment.
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