Medical Receptionist
4 hours ago
About the Role
We are seeking an experienced Medical Receptionist to join our team at GenesisCare. As a key member of our administrative team, you will be responsible for providing exceptional patient care and customer service in a fast-paced environment.
Key Responsibilities
- Provide excellent patient care and customer service, both face-to-face and over the phone.
- Manage patient bookings and confirmations, as well as billing and receipting at the time of appointment.
- Process relevant paperwork, including data entry, to ensure the smooth running of the clinic.
- Continuously liaise with the team to ensure efficient processes and effective communication.
- Manage patient records and filing of patient notes.
Requirements
- Demonstrated ability to provide excellent patient care and customer service.
- Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.
- Proven experience working successfully both independently and in a team environment.
- Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued.
- Exceptional phone manner and ability to handle a high volume of patient inquiries.
- High attention to detail and excellent organisational skills.
About GenesisCare
By joining GenesisCare, you will be part of a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes.
We offer a range of benefits, including internal career development opportunities, Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount, and ongoing opportunities for professional development.
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