Medical Receptionist

4 days ago


Melbourne, Victoria, Australia GenesisCare Full time

About the Role

We are seeking an experienced Medical Receptionist to join our team at GenesisCare. As a key member of our administrative team, you will be responsible for providing exceptional patient care and customer service in a fast-paced environment.

Key Responsibilities

  • Provide excellent patient care and customer service
  • Work efficiently in a fast-paced administrative role
  • Act as the first point of contact to patients and provide excellent customer service
  • Book and confirm patients for appointments and consultations
  • Billing and receipting at time of appointment
  • Accurately process relevant paperwork including data entry
  • Ensure the smooth running of the clinic
  • Continuously liaise with the team to ensure efficient processes
  • Manage patient records and filing of patient notes

Requirements

  • Demonstrated ability to provide excellent patient care and customer service
  • Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders
  • Proven experience to work successfully both independently and in a team environment
  • Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued
  • Exceptional phone manner and ability to handle a high volume of patient inquiries
  • High attention to detail and excellent organisational skills
  • Flexible approach to work and able to adapt in a fast-paced environment

About GenesisCare

By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.


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