Medical Receptionist
3 days ago
About the Role
We are seeking an experienced Medical Receptionist to join our team at GenesisCare. As a key member of our administrative team, you will be responsible for providing exceptional patient care and customer service in a fast-paced environment.
Key Responsibilities
- Provide excellent patient care and customer service to patients and their families.
- Manage patient bookings and appointments, ensuring timely and efficient scheduling.
- Process patient billing and receipting, ensuring accurate and timely payment.
- Accurately process relevant paperwork, including data entry and filing of patient notes.
- Ensure the smooth running of the clinic, including maintaining a clean and organized workspace.
- Liaise with the team to ensure efficient processes and effective communication.
Requirements
- Demonstrated ability to provide excellent patient care and customer service.
- Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.
- Proven experience working successfully in a team environment.
- Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued.
- Exceptional phone manner and ability to handle a high volume of patient inquiries.
- High attention to detail and excellent organisational skills.
About GenesisCare
By joining GenesisCare, you will be part of a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes.
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