
Operations Manager
7 days ago
Are you ready to transform your career and take on a new challenge?
This exciting opportunity will allow you to leverage your expertise in employment relations to drive strategic growth, improve processes, and enhance the team member experience.
- Shape the Future: Build frameworks that shift employment relations from reactive to proactive, using insights and trends to design smarter prevention strategies.
- Step into Strategy & Projects: Leave behind day-to-day case loads and influence how employment relations operates across the organization.
- Lead and Mentor: Manage a direct report while helping uplift leadership capability across a diverse workforce.
- Impact at Scale: Work across Australia and New Zealand, supporting retail, supply chain, and corporate environments in a complex, fast-paced matrix structure.
- Make Your Mark: Pick up the reins, deliver initiatives, and leave a legacy in a valued, trusted employment relations team.
Key Responsibilities:
- Future-Focused Practices: Keep practices compliant and forward-looking by tracking employment law changes and industry best practice.
- Lift Leader Capability: Translate complex employment relations concepts into practical, engaging learning leaders can confidently apply.
- Lead Projects & Initiatives: Drive prevention-focused employment relations projects, change programs, and continuous improvement roadmaps.
- Own ER Resources: Oversee policies, templates, and knowledge hubs, ensuring they're accurate, accessible, and impactful.
- Turn Data into Action: Build reporting and insights that uncover trends and guide prevention strategies.
- Champion Continuous Improvement: Streamline employment relations processes for efficiency, compliance, and sustainability.
- Support Critical Cases: Provide expertise on high-risk matters and step in for overflow when needed.
Requirements:
- Investigations Experience: Senior-level case management skills, ready to be leveraged in a broader operational and strategic context.
- ER Expertise: Strong knowledge of Australian and New Zealand employment law and employment relations best practice.
- Project Mindset: Proven ability to deliver projects, enhance systems, and build scalable processes.
- Analytical Thinking: Confidence in interpreting data, spotting trends, and driving actionable insights.
- Influence & Communication: Ability to simplify complexity, influence stakeholders, and drive capability uplift.
About Us:
- Maintain a collaborative, forward-thinking work environment that values expertise, innovation, and impact.
- Cultivate a dynamic, complex work environment where no two days look the same.
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