Key Account Manager
4 weeks ago
About Us
H-E Parts International is a global business that offers diverse and rewarding careers in the mining industry. We are a leading independent supplier of replacement parts and components for haul trucks, electric shovels, hydraulic excavators, and support equipment.
The Opportunity
We are recruiting an experienced Key Account Manager to support our West Coast divisions. In this permanent full-time role, your core focus will be managing key accounts and existing customer relationships across WA, delivering increased sales, market share, HME maintenance plans, and market intelligence functions primarily for the mining sector.
Duties & Responsibilities
- Develop and sustain solid relationships with all key clients for H-E Parts International Mining Solutions AU.
- Act as the main point of contact between key clients and internal teams.
- Increase sales, margin, and market share for H-E Parts International & Cooling divisions.
- Develop and deliver sales plans, marketing strategy, and support brand building for H-E Parts products and services in consultation with appropriate managers within the organisation.
- Provide exceptional customer service and product performance issue management.
- Liaise with managers/workshop supervisors regarding planning to ensure that customer delivery expectations are met.
- Provide support to the National Sales Manager in the development of forecasts and compilations of monthly sales reports.
About You
We are looking for a tertiary or technically qualified Key Account Manager with over 10 years' experience and a broad network of contacts in the mining, quarrying, and heavy industries. You will relish the challenge of providing solutions for our customers. An outstanding communicator, you enjoy building solid relationships with customers and employees, driving the sales process from plan to close, managing budgets, and regularly tracking your progress.
Benefits
- A range of flexible work options including Work from Home and RDOs.
- Full-time, permanent position.
- Investment in employee health & wellbeing including trained Mental Health First Aiders on all sites and free and confidential access to our Employee Assistance Program, Lifeworks.
- Potential for advancement through various career pathways and learning & development opportunities available, including Supervisor Training and Apprenticeships.
- Service recognition including a paid day off during the month of your yearly anniversary with H-E Parts and awards for significant milestones.
- A business with a strong safety culture, as set out through H-E Parts Golden Rules.
- Annual Free Flu Vaccinations.
We value the strength of diversity and are committed to cultivating and maintaining a diverse and inclusive workplace.
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