Customer Service Manager

1 week ago

Somerset Regional, Australia beBeeLeadership Full time $16,000 - $17,000
Firehouse Subs is seeking a results-driven Team Member/Shift Leader to join our team.

We are on the hunt for an exceptional leader who can motivate and develop crew members. This leadership role requires strong business acumen, allowing you to analyze business needs and take action accordingly.

  • Coaching and development of crew members
  • Strong business acumen to analyze business needs and act on them
  • Inventory management and reconciliation
  • Labor management as per schedule provided
  • Guest service, issues and opportunities
  • Responsible for controllable costs: Food and Labor
  • Restaurant cleanliness and follow restaurant standards
  • Ensure operational and Occupational Health and Safety Standards are followed
  • Hands-on leadership, willing to help wherever necessary
  • Other duties as required

Qualifications and Skills:

  • MUST have a minimum 1 year Restaurant Supervisor experience (for management positions)
  • Strong communication and computer skills
  • Excited to work in the customer service environment
  • Willingness to learn
  • Required to have safe food handlers certificate (can obtain within 3 months of getting hired)
  • Required to have First Aid/CPR Level C (can obtain within 3 months of getting hired)

Few words about benefits:

  • Competitive wages depending on experience and certifications
  • 50%+ discount on meals
  • Friendly/Fun environment

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