Senior Customer Solutions Specialist

7 days ago

Tamworth, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000
Job Overview

We are a leading food manufacturer with 13,300 colleagues across the UK. Our direct-to-store distribution network enables daily deliveries of our products and third-party goods.

Key Responsibilities
  • Manage customer requirements through research on shopper journeys, product sampling, and benchmarking sessions.
  • Identify key insights on our product range and actions with category and NPD teams and customers.
  • Involved in promotional processes for our products as directed by the National Account Manager.
  • Provide analysis to support customer innovation and category processes.
  • Validate data to ensure business information is aligned, such as sales forecasts.
  • Maintain databases of knowledge and data relating to customers.
Qualifications
  • Ideal education: degree level with specialism in Food/Nutrition Science or equivalent work experience in a similar role.
  • Experience/knowledge of food and the food environment.
  • Demonstrates analytical skills and full numeracy.
  • Good communication skills.
  • Full UK driving license.

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