Helpdesk Administration Specialist

4 days ago


Brisbane, Queensland, Australia beBeeAdministration Full time $60,000 - $90,000
Job Opportunity

We are seeking a diligent and detail-oriented professional to provide nationwide helpdesk support, handle escalations, perform key administrative duties, and assist with recruitment processes, staff rostering, leave management, and replacements.

This role involves providing expert assistance to clients and internal departments, ensuring seamless communication and resolving issues efficiently.

The successful candidate will have experience in an administrative or operational support role, strong organisational skills, clear communication skills, and proficiency with Microsoft Office and administration software.

We offer opportunities for professional growth, development, and ongoing training in a supportive and inclusive workplace culture that values diversity.

We are looking for a collaborative team player who is also self-motivated and able to work independently.

Main Responsibilities:

  • Provide nationwide helpdesk support
  • Handle escalations efficiently
  • Perform key administrative duties within client and company systems
  • Record site-related issues and prepare reports on maintenance and corrective actions
  • Assist with recruitment processes, staff rostering, leave management, and replacements
  • Liaise with internal departments and external providers to close client work requests
  • Track client site inductions and assist with incident, accident, and near-miss documentation and reporting


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