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Retail Customer Experience Specialist
2 weeks ago
Job Overview
We are seeking a Customer Service Representative to provide exceptional customer service and ensure a positive shopping experience.
About the Role
This is an exciting opportunity to work in a fast-paced retail environment where no two days are the same. You will have the chance to develop your skills and knowledge in customer service, teamwork, and communication.
Key Responsibilities
- Provide outstanding customer service and respond to customer inquiries in a professional and courteous manner
- Work collaboratively as part of a team to achieve sales targets and provide a high-quality shopping experience
- Rotate through various roles within the store, including customer service desk and trolley collection
About Us
Woolworths is one of Australia's largest retailers, employing over 128,000 people across the country. We offer a dynamic and supportive work environment, with opportunities to develop your skills and advance your career.
What We Offer
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A fun and supportive work environment
- The chance to work with a diverse range of people and make a real difference in your community
Becoming Part of Our Team
To be successful in this role, you will need excellent communication skills, a positive attitude, and a willingness to learn and grow with our business.
Frequently Asked Questions
Q: What does a typical day look like?
A: As a Customer Service Representative, you will work a variety of shifts, including mornings, afternoons, and evenings. Your duties may include working at the customer service desk, assisting customers with their queries, and rotating through various roles within the store.
Q: What kind of training do I receive?
A: We offer comprehensive training programs to help you develop the skills and knowledge you need to succeed in this role. Our training covers customer service skills, product knowledge, and operating procedures.
