Retail Customer Experience Specialist

3 days ago

Brisbane, Queensland, Australia beBeeCustomerService Part time $50,000 - $60,000
Job Description:

We are seeking a customer-focused individual to join our retail team as a Retail Consultant. In this role, you will be responsible for providing exceptional customer service and guiding customers in their purchase decisions.

As a Retail Consultant, you will be the face of our brand and play a crucial role in delivering an outstanding customer experience. You will work closely with our product experts to ensure that customers receive the best possible advice on our products.

Key responsibilities include:

  • Providing personalized product recommendations to customers based on their needs and preferences
  • Assisting customers with purchasing decisions and ensuring they have a seamless shopping experience
  • Working collaboratively with colleagues to achieve sales targets and improve store performance
Required Skills and Qualifications:

To succeed in this role, you will require:

  • Excellent communication and interpersonal skills
  • A strong passion for delivering exceptional customer service
  • The ability to work effectively in a fast-paced environment
  • Basic knowledge of skin care and personal care products (an advantage)
Benefits:

We offer a range of benefits to support your career growth and well-being, including:

  • Generous product discount allowance
  • Paid volunteering allowance for all employees
  • Bonus opportunity based on personal and business performance
  • Complimentary access to LinkedIn Learning and in-house training programs
What We Offer:

At L'Oréal, we value our employees' contributions and recognize their hard work and dedication. We provide a supportive and inclusive work environment that encourages professional development and advancement opportunities.

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