Customer Experience Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomer Full time $74,000 - $87,000
Job Opportunity

We're looking for a talented individual to join our Retail Banking Services team as a customer-focused specialist.

This role involves delivering exceptional customer service, working in a busy and commercially driven environment, and collaborating with colleagues to achieve goals.

The successful candidate will have:

  • Experience in delivering outstanding customer service in financial services, retail or hospitality
  • Excellent communication skills & the ability to clearly articulate complex information
  • The ability to ask questions, find solutions, act with integrity & prioritize customer needs
  • Able to work effectively in a fast-paced environment

We offer a comprehensive training program, access to employee benefits & discounts, and the opportunity to be part of a dynamic culture.

Key Responsibilities:

  • Deliver exceptional customer experiences
  • Develop strong relationships with customers
  • Work collaboratively with colleagues
  • Contribute to achieving team goals

Requirements:

  • Customer service experience
  • Excellent communication skills
  • Ability to work in a fast-paced environment

Benefits:

  • Comprehensive training program
  • Employee benefits & discounts
  • Dynamic work environment

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