Administrative Support Professional

2 weeks ago


Gold Coast, Queensland, Australia beBeeCommunication Full time $50,000 - $70,000
Job Title: Administration Assistant

We are seeking a highly skilled and organized individual to assist with various administrative tasks.

  • Responsibilities:
    • Assist with restaurant reservations and group bookings for our outlets, including Garden Kitchen & Bar, Cucina Vivo, Kiyomi, Harvest Buffet, Uncle Su, Sovereign Dining, and more.
    • Answer phone enquiries and assist the Reservations team with local guest enquiries and volume overflow.
    • Book private booths, cabanas, and special event packages.
    • Issue invoices and process payments.
    • Maintain and update bookings and client notes in ResDiary.
    • Assist with function planning stages, including making recommendations for menus, theming, audio visual, and adhering to minimum spend requirements.
    • Maintain and update function bookings in Delphi.
    • Finalize small events and group bookings within specified time frames.
    • Liaise with Chefs, venue managers, and internal teams for group bookings and small functions.
  • Requirements:
    • Excellent interpersonal, verbal, and written communication skills.
    • A thorough knowledge of The Star Gold Coast restaurants and property.
    • A high attention to detail and strong time management skills.
    • Knowledge of Opera advantageous.
  • Benefits:
    • 30% staff discounts across award-winning venues at 3 extraordinary properties.
    • Free meal with new menu every day.
    • Opportunity to work with elite professionals and assets.
    • Groupwide Diversity & Inclusion focus areas, including LGBTQI, Multicultural, Gender, and Indigenous.


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