Administrative Support Professional
1 week ago
Administrative Assistant Position
We are seeking a highly skilled and organised individual to manage administrative tasks, scheduling driving lessons, and interacting with students and instructors.
Key Responsibilities:
- Student Interaction: Greet and assist students, parents, and instructors in a friendly and professional manner, addressing inquiries, providing information about courses, pricing, and schedules.
- Scheduling and Coordination: Organise and coordinate driving lessons, classroom sessions, and road test appointments based on student availability and instructor schedules.
- Documentation Management: Maintain accurate and up-to-date student records, attendance records, and financial transactions, preparing necessary reports for management as required.
- Payment Processing: Handle payment processing, issue receipts, and manage billing inquiries, collaborating with the finance department to ensure accurate financial records.
- Office Supplies and Inventory: Manage inventory of office supplies, training materials, and other resources, placing orders as needed to maintain a well-stocked and organised office environment.
- Filing and Record Keeping: Maintain organised filing systems for various documents, contracts, and agreements, ensuring compliance with data protection regulations and confidentiality protocols.
- Effective Communication: Effectively communicate with instructors, students, and parents regarding schedules, updates, and any changes to classes or appointments.
- Office Maintenance: Maintain the overall cleanliness and organisation of the office space, creating a welcoming atmosphere for students and staff.
Requirements:
- Previous experience in administrative roles, preferably in a customer-facing or education-related setting.
- Strong communication skills, both verbal and written, with an excellent telephone manner.
- Exceptional organisational skills and attention to detail.
- Ability to multitask and handle various responsibilities simultaneously.
- Customer-focused attitude and the ability to remain patient and composed in fast-paced situations.
- Familiarity with the driving school industry or a willingness to learn about it.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- Competitive compensation and benefits package.
- Collaborative team working towards a common goal.
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