Digital Transformation Lead

2 days ago

Perth, Western Australia beBeeDigital Full time $180,000 - $220,000

About the Role

This is an exciting opportunity to lead a team of specialists in optimising digital experiences from our website to deliver outstanding customer outcomes and business growth.

The successful candidate will be responsible for leading and transforming the Digital Experience Optimisation function at Bankwest, defining the vision and roadmap for a best-in-class digital experience optimisation and website publishing operations in alignment with the bank's strategy and objectives.

  • Lead a team of specialists to optimise digital experiences
  • Define the vision and roadmap for digital experience optimisation and website publishing operations
  • Drive the effective use of platforms (e.g. AEM, AAM, Target and AJO) to deliver against the vision
  • Influence cross-functional stakeholders to embed experimentation and personalisation practices within wider digital projects
  • Manage risks and ensure quality controls are in place

To succeed in this role, you will need a high level of intellectual curiosity, a passion for finding solutions to challenging problems and a strong growth mindset.

You will report to the Executive Manager, Customer Strategy, Insights and Optimisation and work together to deliver the digital optimisation and personalisation strategy for Bankwest.

Key Responsibilities

The Chapter Lead – Digital Experience Optimisation will be responsible for:

  • Optimising digital experiences from our website to deliver outstanding customer outcomes and business growth
  • Defining the vision and roadmap for digital experience optimisation and website publishing operations
  • Driving the effective use of platforms (e.g. AEM, AAM, Target and AJO)
  • Influencing cross-functional stakeholders to embed experimentation and personalisation practices
  • Managing risks and ensuring quality controls are in place

Requirements

The ideal candidate will have:

  • A high level of intellectual curiosity
  • A passion for finding solutions to challenging problems
  • A strong growth mindset

Benefits

This role offers:

  • Opportunities for career growth and development
  • A collaborative and dynamic work environment
  • The chance to work on exciting and challenging projects

About Us

We are a forward-thinking organisation committed to delivering outstanding customer outcomes and business growth through digital experience optimisation and personalisation.

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