Senior Credit and Collections Professional
1 month ago
CHEP is a leading global supply chain solutions company, employing 11,000 people in over 55 countries. As a pioneering and sustainable organization, we help the world's biggest brands transport their goods more efficiently, safely, and with less environmental impact.
The role of Senior Credit and Collections Specialist is an exciting opportunity for a proactive and enthusiastic professional to join our Finance team. Based at our Macquarie Park office, you will report directly to the Senior Manager, Invoice to Cash.
Key Responsibilities:- Manage customer accounts, including collection of cash on accounts, escalations, internal and external communications, resolution of open cash on accounts, and management of actions for non-payment/overdues.
- Identify and raise valid disputes on customer accounts with appropriate oversight to resolution.
- Review and approve or decline Repayment Plans, New Accounts, Master Data changes, Refund Requests, and write-offs.
- Effectively recommend accounts for Pre-Legal action.
- Collect overdue amounts once they reach the
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