Resident Care Director
1 week ago
At Respect Aged Care, we're committed to providing exceptional care and services to our residents. We're currently seeking a highly skilled Resident Care Director to join our team in Warrnambool.
About the RoleThis is an exciting opportunity for a dedicated professional to lead our residential team and ensure that our residents receive the highest level of care and support. As Resident Care Director, you will be responsible for coordinating the sale and lease of units, ensuring that all activities and operations within the scope of responsibility are performed in accordance with the village/sales budget.
- Key Responsibilities:
- Assist in the preparation of annual budgets and negotiate budget acceptance with resident committees.
- Perform face-to-face sales activity required to maintain optimum village occupancy.
- Ensure that all activities and operations within the scope of responsibility are performed in accordance with the village/sales budget.
- Manage the day-to-day operations of the village.
- Plan the use of community facilities and resources such as transport.
- Ensure that village operation complies with all regulatory and reporting requirements.
- Implement new village service and sales initiatives.
- Monitor waiting lists.
- Oversee management of all resident correspondence and complaints.
- Manage all maintenance, ground, gardens, cleaning, pest control, waste service requirements and associated contracts.
- Oversee village databases and record-keeping to ensure accurate and timely records are in place, available and secure.
- Ensure that appropriate communication systems are in place to respond to enquiries, sales enquiries, resident issues and complaints and correspondence.
- Ensure that the village has appropriate emergency response system, fire equipment, evacuation plans and emergency procedures.
- Ensure regular audits and the necessary training courses are conducted.
- Manage relationships between existing and new residents.
- Welcome and provide orientation for new residents.
- Ensure village activities including social, transport, healthy living and safety matters are organised.
As a key member of our team, you will have the opportunity to make a real difference in the lives of our residents. If you are passionate about delivering exceptional care and services, we encourage you to apply for this rewarding role.
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