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Capacity Delivery Expert

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Melbourne, Victoria, Australia beBeeCapacity Full time $99,000 - $138,000
Job Description:

We are seeking a highly skilled professional to fill the role of Capacity Lead Analyst. This high-impact position is responsible for ensuring that IT services meet performance and capacity requirements.

  • Monitor, analyze, and report on service performance and utilization metrics, identifying risks and improvement opportunities across voice, data, and video services.
  • Create and deliver accurate monthly capacity and performance reports, ensuring compliance with governance standards.
  • Collaborate with engineering, delivery teams, and vendors to troubleshoot capacity anomalies and support technical resolution.
  • Provide capacity input to new projects and proactively support future growth through medium- to long-term planning.
About Us

We believe in creating a vibrant, diverse, and inclusive work environment where backgrounds, perspectives, and life experiences contribute to innovation and customer connections.

We strive to ensure our application process provides equal employment opportunities to all job seekers, including individuals from diverse gender, cultural, and linguistic backgrounds, individuals with disabilities, individuals identifying as LGBTQIA+, individuals who may have served in the armed forces or identify as Aboriginal and/or Torres Strait Islander.

If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email Accessible Recruitment@optus.com.au or call 1800 309 170.