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Retail Operations Manager

2 months ago

Sydney, New South Wales, Australia La Mer Full time
La Mer - Assistant Manager - David Jones Elizabeth St - Part timeJob Overview:

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at La Mer. As a key member of our store leadership team, you will play a critical role in driving sales growth, delivering exceptional customer service, and maintaining a high-performing store environment.

The ideal candidate will have a proven track record of success in retail operations, with a strong focus on customer service, sales, and team leadership. You will be responsible for coaching and developing our sales associates to achieve sales and customer service targets, while also ensuring the smooth operation of the store.

If you are a results-driven and customer-focused individual with a passion for retail and leadership, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

• Provide inspirational and personalized customer service to drive sales growth and customer loyalty
• Coach and develop sales associates to achieve sales and customer service targets
• Maintain a high-performing store environment, including inventory management and cash reconciliation
• Work collaboratively with the store team to achieve sales and customer service goals
• Stay up-to-date with retail trends and best practices to drive business growth

Requirements:

• Proven retail experience, preferably in cosmetics
• Strong customer service and sales skills
• Previous supervisory experience with a proven track record of coaching/mentoring others
• Retail operations experience, including inventory management and cash reconciliation
• Ability to work retail hours, including days, nights, weekends, and special events
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Ability to provide proof of right to live and work in the country if invited to attend for interview

What We Offer:

• Competitive remuneration and benefits package
• Progressive career opportunities and outstanding training and development
• A culture that values diversity of thought and people

Job Type: Standard
Schedule: Part-time
Shift: 1st (Day) Shift
Job Number: 239615