Medical Front Desk Specialist

7 days ago


Gold Coast, Queensland, Australia beBeeCustomerService Full time $55,000 - $70,000

Be at the heart of helping people live longer, healthier, happier lives.

We're growing our network of medical assessment centres to provide a comprehensive experience for customers in their communities. This has created opportunities for frontline and leadership roles in new purpose-built medical facilities and chances to grow your career with a global healthcare provider.

**Your Opportunity:** Our front desk staff are the first point of contact for customers in our medical assessment centres. They provide information and instructions to guide customers through the medical assessment process, ensuring awareness of requirements and procedures.

**Key Responsibilities:

  • Conduct identity and security checks, escalating identified risks
  • Process payments via electronic payment systems
  • Confirm customer documentation is completed to requirements and process forms
  • Explain examination requirements and key elements of the medical examination process

**Requirements:** Demonstrated customer focus, professional approach, excellent attention to detail, well-developed communication skills, sound IT skills, and ability to work effectively within a structured environment.

**Benefits:** Enjoy comfortable and sustainable working conditions, surrounded by parklands, cafes, and restaurants. You'll have a real impact on establishing a positive customer experience in a dynamic team.



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