Medical Front Desk Coordinator

2 weeks ago


Gold Coast, Queensland, Australia beBeeAdministrative Full time $45,000 - $65,000

A Medical Receptionist provides exceptional customer service and administrative support to patients in a medical centre. The ideal candidate will have experience in managing front desk reception, greeting patients, collecting patient details, scheduling appointments, answering phone calls, and performing general administration duties.

Key Responsibilities:

  • Greet patients and welcome them into the Centre.
  • Collect and enter patient details into the database.
  • Schedule appointments (when required).
  • Answer telephone calls and enquiries.
  • Provide administration support and perform other ad hoc duties.

To be successful in this role, you will require:

  • Exceptional customer service skills with previous customer service experience an advantage.
  • Excellent communication skills including a professional and personable telephone manner.
  • Detail-oriented.
  • Ability to multi-task and prioritise.
  • Knowledge of Pracsoft/Medtech is an advantage.

Benefits include working as part of a multifaceted team, independence, and neat and professional presentation.



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