Retail Sales and Customer Experience Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $82,000

Job Summary

We are seeking a dedicated Customer Service Officer to join our team in Cobram VIC. As a key member of our retail sales and enquiries team, you will play a pivotal role in delivering exceptional customer service to our clients.

Key Responsibilities:

  • First point of contact for retail sales and enquiries;
  • Receiving and storing of incoming goods;
  • Order processing including point of sale and invoicing;
  • Picking and packing of outgoing goods to customers and store transfers;
  • Assist with stock control including inventory monitoring and stocktakes;
  • Building excellent customer relationships;
  • Champion safety and compliance requirements;

About You

To succeed in this role, you will possess:

  • Cert III in Retail or minimum 2 years retail or warehouse experience;
  • Computer literacy: Basic level Microsoft Office (e.g. Outlook, Word and Excel, Point of Sale Transactions and financial software;
  • Well-developed interpersonal and communication (listening, written and verbal) skills, including the ability to work with a diverse range of people;
  • Ability to work successfully both autonomously and as part of a team;
  • Ability to problem solve, as appropriate to role and responsibility level;
  • Excellent customer service skills - the ability to build successful relationships and to exceed a customer's expectations;
  • Current valid driving licence;

Benefits

As a valued member of our team, you will enjoy:

  • Flexible working arrangements;
  • Career experiences and your personalised development support;
  • Employee Assistance Program;
  • Wellbeing benefits including vaccinations and discounted health insurance;
  • $1,500 employee referral bonuses;
  • Salary sacrifice to superannuation;
  • Paid Parental Leave;

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