Support Services Representative

6 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $67,000 - $89,000

Customer Service Representative Job Summary

We are seeking a skilled Customer Service Representative to join our team. This is a customer-facing role that requires excellent communication and problem-solving skills.

About the Role

This role involves providing high-quality customer service to internal and external clients via telephone, email, and in-person. The ideal candidate will have previous experience in a similar role and possess strong interpersonal skills.

  • Provide exceptional customer service to meet and exceed customer expectations.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve business objectives.
  • Maintain accurate records and data entry.
  • Perform other administrative tasks as required.

Requirements

To be successful in this role, you will need:

  • Previous customer service experience, preferably in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Basic computer skills, including Microsoft Office and database applications.
  • Ability to maintain confidentiality and handle sensitive information.

Benefits

We offer a competitive salary package, including:

  • A generous base salary.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.

About You

We value diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

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