Drive Customer Success as a Customer Experience Specialist

7 days ago

Brisbane, Queensland, Australia beBeeAccountGrowth Full time $90,000 - $120,000
Customer Experience Leader

We are seeking a passionate and experienced Customer Experience Leader to lead our customers on their journey to success.

Main Responsibilities:
  • Build strong relationships with client portfolios to deliver exceptional customer experiences
  • Develop strategic plans to drive customer growth, reduce churn, and identify new opportunities
  • Monitor customer health and proactively address issues before they arise
  • Detect and capitalize on upsell and cross-sell opportunities to drive account growth
Requirements:
  • Minimum 3 years of experience in Customer Success, Account Management, or a client-facing role
  • Proven ability to build trust-based relationships, influence outcomes, and manage challenging conversations
  • Strong analytical skills to uncover new opportunities and drive account growth
  • Exceptional written and verbal communication skills to engage with clients effectively
Benefits:
  • A collaborative team culture that prioritizes customer satisfaction
  • A competitive salary and performance-based bonus structure
  • The flexibility to work from home or our office location
  • A relaxed dress code policy

We value diversity and inclusion in the workplace. Join a rapidly expanding SaaS business dedicated to delivering exceptional customer experiences.

  • Drive Customer Success

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $90,000 - $120,000

    Customer Experience ManagerWe are seeking a seasoned professional to drive the success of our concession stores. As a Customer Experience Manager, you will be responsible for delivering financial targets and key performance indicators while creating a warm and genuine customer service experience.Develop and implement strategies to drive sales, profit, and...

  • Driving Customer Success Specialist

    7 days ago

    Brisbane, Queensland, Australia beBeeGrowth Full time $90,000 - $120,000

    Unlock Customer Growth with PropertyMeAs a key member of our high-performing team, you will play a critical role in driving customer growth and retention through increased feature adoption and revenue expansion.With a passion for technology and the property management industry, you will be a trusted advisor, proactive communicator, and energetic advocate for...

  • Customer Success Specialist

    7 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $80,000 - $86,000

    Customer Success SpecialistWe are seeking a skilled Customer Success Specialist to join our team. This individual will be responsible for delivering exceptional customer experiences through tailored solutions and proactive support.Key Responsibilities:Build strong relationships with customers to understand their needs and preferencesDevelop and implement...

  • Customer Success Specialist

    1 week ago

    Brisbane, Queensland, Australia Swyftx Full time

    Join to apply for theCustomer Success Specialistrole atSwyftxAt Swyftx, we're on a mission to build a more open and accessible financial system, one that empowers the next generation of wealth builders, savers, borrowers, and businesses. With over 1.2 million business and retail clients, we've grown into one of APAC's leading digital asset platforms, and now...

  • Customer Success Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Swyftx Full time

    Join to apply for the Customer Success Specialist role at SwyftxAt Swyftx, we're on a mission to build a more open and accessible financial system, one that empowers the next generation of wealth builders, savers, borrowers, and businesses. With over 1.2 million business and retail clients, we've grown into one of APAC's leading digital asset platforms, and...

  • Customer Success Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Swyftx Full time

    Join to apply for the Customer Success Specialist role at SwyftxAt Swyftx, we're on a mission to build a more open and accessible financial system, one that empowers the next generation of wealth builders, savers, borrowers, and businesses. With over 1.2 million business and retail clients, we've grown into one of APAC's leading digital asset platforms, and...

  • Customer Success Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Splend Full time

    This is a Customer Success Specialist role with Splend based in Brisbane, QLD, AU == Splend ==Role Seniority - juniorMore about the Customer Success Specialist role at SplendAbout us At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward,...

  • Customer Experience Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $55,000 - $70,000

    Unlock Your Potential as a Customer Experience SpecialistAt the heart of our success lies a team of dedicated professionals who provide exceptional customer service and drive business growth. Our customer experience specialists play a pivotal role in delivering seamless interactions and exceeding customer expectations.We have a fantastic opportunity for you...

  • Customer Experience Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $70,338 - $87,176

    Job Description:The role of a Customer Experience Specialist involves creating exceptional service experiences for valued customers.We are seeking an individual with strong interpersonal skills to provide tailored solutions across various products and services. No prior experience is necessary, as comprehensive training will be provided to ensure success.As...

  • Customer Success Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Swyftx Full time $80,000 - $120,000 per year

    At Swyftx, we're on a mission to build a more open and accessible financial system, one that empowers the next generation of wealth builders, savers, borrowers, and businesses. With over 1.2 million business and retail clients, we've grown into one of APAC's leading digital asset platforms, and now we're taking things further by bridging the worlds of crypto...