Drive Customer Success
8 hours ago
We are seeking a seasoned professional to drive the success of our concession stores. As a Customer Experience Manager, you will be responsible for delivering financial targets and key performance indicators while creating a warm and genuine customer service experience.
- Develop and implement strategies to drive sales, profit, and productivity
- Build and empower a high-performing team through collaborative leadership, training, and development
- Work closely with other managers to achieve business objectives and promote operational excellence
To succeed in this role, you will need:
- A strong passion for the retail industry and exceptional service skills
- Proven experience in managing fast-paced retail or hospitality businesses
- Ability to manage budgets and interpret financial reports
- Experience in leading large teams and developing their skills
- Operational excellence and experience with stock control and visual merchandising
As a valued member of our team, you can expect:
- A competitive remuneration package and incentives
- Seasonal product allowances and generous discounts on our products
- Excellent career progression opportunities
- A supportive and open work environment
Our company is dedicated to providing expertly tailored garments that elevate personal style and make a lasting impression. We value our customers and strive to deliver exceptional service experiences every time.
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